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Blank browser after update

  • 2 majibu
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  • Last reply by FredMcD

sojkova.ter
sojkova.ter
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After I updated my browser to the latest version and opened it, everything went blank. No tabs, no history, no bookmarks, nothing. I didn't have a profile set up and am unable to import any bookmarks or anything since I didn't do an export beforehand. What can I do? How can I restore everything, is there a way? I even tried to restore my computer to a date of 2 weeks beforehand and it didn't help. It had all my uni work and such, I'm getting really desperate.

After I updated my browser to the latest version and opened it, everything went blank. No tabs, no history, no bookmarks, nothing. I didn't have a profile set up and am unable to import any bookmarks or anything since I didn't do an export beforehand. What can I do? How can I restore everything, is there a way? I even tried to restore my computer to a date of 2 weeks beforehand and it didn't help. It had all my uni work and such, I'm getting really desperate.

All Replies (2)

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.