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How do I stop my IMAP and SMTP settings from automatically changing to wrong numbers every few days?

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  • Last reply by omaggi

omaggi
omaggi
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Internet provider is Comcast. I know the correct IMAP and SMTP port and SSL settings, but every day or so, I stop getting emails (either that I send to myself as a test or that I know someone has sent to me) because the correct port setting keep reverting to wrong port numbers. So I have to go to Account Settings, click Actions, choose Add Mail Account, enter my current email address and password, and wait for a message that tells me this account already exists. At this point, if I go to Manual Configuration, choose AutoDetect for both IMAP and SMTP SSLs, and click Re-test, the correct port numbers return. I click Done, and then I can receive incoming emails again -- sometimes for a couple of days, sometimes for only a few minutes, before the wrong port settings reinstall themselves and I have to go through the avoid steps again.

Internet provider is Comcast. I know the correct IMAP and SMTP port and SSL settings, but every day or so, I stop getting emails (either that I send to myself as a test or that I know someone has sent to me) because the correct port setting keep reverting to wrong port numbers. So I have to go to Account Settings, click Actions, choose Add Mail Account, enter my current email address and password, and wait for a message that tells me this account already exists. At this point, if I go to Manual Configuration, choose AutoDetect for both IMAP and SMTP SSLs, and click Re-test, the correct port numbers return. I click Done, and then I can receive incoming emails again -- sometimes for a couple of days, sometimes for only a few minutes, before the wrong port settings reinstall themselves and I have to go through the avoid steps again.

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omaggi
omaggi Mwenye swali
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sfhowes said

Do you have any kind of program like CCleaner that acts on TB and possibly resets certain settings?

No. I have Norton Security Suite that comes with Comcast, but I have never changed any of the settings and ignore all their ads for new and improved features.