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Thunderbird 38.0.1 does not display any text in my emails CAUSE Conversations addon

  • 9 majibu
  • 12 wana tatizo hili
  • 6 views
  • Last reply by ltflewis

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bold textWhen I updated Thunderbird to 38.0.1 I can no longer see the text of any emails. It shows addresses and attachments, but no text.

'''bold text'''When I updated Thunderbird to 38.0.1 I can no longer see the text of any emails. It shows addresses and attachments, but no text.

Modified by Wayne Mery

Chosen solution

Perhaps ltflewis has the same Conversations addon

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All Replies (9)

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Restart in safe mode - https://support.mozilla.org/en-US/kb/safe-mode Please tell us what you see.

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Hi Wayne,

I use Thunderbird for my business email, so I couldn't wait for a response. I reinstalled the previous version and everything went back to normal. I use Win7 Pro on a 64-bit system on a Toshiba Portege R830 laptop with Intel i7-2620M processor - if that's any help.

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Same grief here!

Peter Arnold

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Same issue here - running windows 7. I did open in safemode and can see the text properly. So is the next step to activate add-ons until I find the culprit?

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It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears.

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You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears."

How do I do that?

Pete

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PeterTexas said

You said: "It appears that "Thunderbird Conversations 2.8.1" is the issue. When it it disabled the text appears." How do I do that? Pete

Open Thunderbird and go to the menu button in the upper right corner. Click on "Add-ons" which will open the Add-on tab. Then open the "Extensions" tab. Look for "Thunderbird Conversations" add-on and choose to disable it.

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Suluhisho teule

Perhaps ltflewis has the same Conversations addon

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I do have the Conversations add-on. So I'll try the solution when I update Thunderbird again.

Thanks for the help.