Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do you get the browser to work offline. It stays connected even if you click on Work Offline option and there is a check mark beside it.

  • 2 majibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by tagustin

more options

I play an online game which requires me to open and set up several tabs, click on them offline, and then reload all tabs. With this new update, the work offline button does not work. I click on it 'Work Offline', a checkmark appears before the option. But when I click on the confirm button on the tab, it does not show the usual message that I am offline and I should try again after going online.

I also do a lot of offline reading, which was possible with the previous Firefox versions. I'd load them while I was online, then I could read them when I was offline. Now I can't do this.

I am not happy with this new version of FF. Is there a way to revert to the old Firefox?

All Replies (2)

more options

Does the Live Http Headers extension confirm that there is network traffic?


I notice that you are likely infected by Conduit software (malware) looking a the browser.newtab.url pref in the System Details list.

Your System Details list shows that you have a user.js file in the profile folder to initialize prefs each time Firefox starts.

The user.js file is only present if you or other software has created this file and normally it wouldn't be there. You can check its content with a plain text editor (right-click: Open with) if you didn't create this file yourself.

The user.js file is read each time Firefox is started and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can also check in "Windows Control Panel > Programs" for recently installed programs to see if anything from Conduit.

  • Control Panel > Programs > Programs and Features > Uninstall or change a program
  • Click the Installed column to sort by this heading
more options

Thank you very much for your reply.

I checked all my js files and they are all old ones (way before I had the problem with Firefox). And none come from Conduit, and I recognize where all of them came from. I ran my anti-virus program and it found no virus.

This has happened before, and again it was during an upgrade of Firefox. It was fixed by subsequent upgrades, which is what I am hoping for.