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Firefox tabs crashed & reported, did not reopen

krystyna.grygoryan

I have been receiving crash report for several days in a row, finally received Old Firefox Data folder and tried to re-install the app on my Mac. How do I get my tabs back please?

Kindly, Kristina Grigorian, M.A.

I have been receiving crash report for several days in a row, finally received Old Firefox Data folder and tried to re-install the app on my Mac. How do I get my tabs back please? Kindly, Kristina Grigorian, M.A.

Alla svar (1)

Hi Kristina, the Old Firefox Data folder would have been created when Firefox ran its Refresh function, described in this article:

Refresh Firefox - reset add-ons and settings

The Old Firefox Data folder should contain one or more of the following:

  • sessionstore.jsonlz4 file
  • /sessionstore-backups/recovery.jsonlz4 file
  • /sessionstore-backups/backup.jsonlz4 file
  • /sessionstore-backups/previous.jsonlz4 file

Preserve the originals of these files, but you can try to get your current Firefox installation to use one of them using the steps in the following article: How to restore a browsing session from backup.

Any luck?

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