can not get email after latest update 154.0
after latest FORCED update 154.0. I can no longer get ANY email - send or receive please help
Alla svar (2)
have you tried the suggestions in the respective support articles.
See https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages
My personal guess is if this occurred immediately after an update you probably have an antivirus problem, not a Thunderbird one. If you use any antivirus other that windows defender, try uninstalling it to see if mail just starts working again. Defender will protect you after the uninstall
I have gone through the normal troubleshooting practices prior to posting here (checking internet connection, checking email account information (address, password, etc), restarting thunderbird, etc) note: there were no issues prior to the update
thank you for the articles
per the articles
1) disabled VPN - same issue (failed sending test email)
2) disabled AVG antivirus - same issue (failed sending test email)
3) checked firewall (thunderbird was NOT allowed) - same issue (failed sending test email)
4) added thunderbird to the outgoing and incoming - same issue (failed sending test email)
5) disabled firewall - same issue (failed sending test email)
all the IMAP use port 993 and are mostly gmail accounts (I did check both SMTP servers send/rec email - same fail) SMTP uses 465
so everything failed i had to remove thunderbird completely reinstall thunderbird and recreate my accounts (that sucked!!!)
everything works now, except my calendars are all messed up (they all say calendars temporarily not available) i do not like this new version so far