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I can't log into my account to sync because the email address associated with the account is no longer accessible. How can I overcome this hurdle?

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bochman
bochman

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

How can I log in to my firefox account to sync on my new PC if I can't verify the email address associated with my account? I no longer have access to that email because my employer phased it out.

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Denys
Denys
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  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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