Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Löst Arkiverad

I can no longer read my downloads - each page is just a black screen. How do I fix this?

John Sharp

Download Issues My downloads have stopped displaying. Each page of a download is now just a black screen. Any advice as to how I can restore them?

'''Download Issues''' My downloads have stopped displaying. Each page of a download is now just a black screen. Any advice as to how I can restore them?
Läs svaret i sitt sammanhang

Vald lösning

If you open a PDF file from your computer (not from the Downloads panel) in Firefox, will it give the same result?

Also, if you run Firefox in Troubleshoot Mode, will the issue persist?

Alla svar (6)

Hi,

Where exactly do you see black screen?

When I click on the Download icon in the toolbar and then open the download, each page of the downloaded item is just black.

So, it's an issue with opening a specific file type in Firefox? What type do you try to open?

Vald lösning

If you open a PDF file from your computer (not from the Downloads panel) in Firefox, will it give the same result?

Also, if you run Firefox in Troubleshoot Mode, will the issue persist?

Thank you. The latter solved the problem.