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Cannot enter SMTP password

Thunderbird Skicka och ta emot e-post
computergenius besvarat
mcswell
mcswell

I have smtp.gmail.com set up as my outgoing server (port 465, username = my gmail address, Authentication = OAuth2, connection security = SSL/TLS, also tried STARTTLS with port 587). There doesn't appear to be any way to set the password in the "Outgoing Server (SMTP) Settings", even when I click "Edit". Nor can I add a password to the "Edit/Privacy&Security/Saved Passwords" dialog box (which allows you to see existing passwords or remove them, but not add any).

When I try to send an email, the "Sending Message" dialog box pops up, and after a few seconds a second box pops labeled "Login to account 'smtp.gmai.com' failed". This box has three buttons: "Enter New Password", Cancel and Retry. Clicking on the "Enter New Password" button does not offer me the chance to enter a new password--instead, it immediately takes me back to the "Sending Message" box, which then immediately takes me back to the "Login...failed" box. There is never an opportunity to enter the password!

TBird 140.7.0esr, Thunderbird for Linux Mint. Mint version 22.3.

Sending works ok if I choose a different SMTP server.

I have smtp.gmail.com set up as my outgoing server (port 465, username = my gmail address, Authentication = OAuth2, connection security = SSL/TLS, also tried STARTTLS with port 587). There doesn't appear to be any way to set the password in the "Outgoing Server (SMTP) Settings", even when I click "Edit". Nor can I add a password to the "Edit/Privacy&Security/Saved Passwords" dialog box (which allows you to see existing passwords or remove them, but not add any). When I try to send an email, the "Sending Message" dialog box pops up, and after a few seconds a second box pops labeled "Login to account 'smtp.gmai.com' failed". This box has three buttons: "Enter New Password", Cancel and Retry. Clicking on the "Enter New Password" button does not offer me the chance to enter a new password--instead, it immediately takes me back to the "Sending Message" box, which then immediately takes me back to the "Login...failed" box. There is never an opportunity to enter the password! TBird 140.7.0esr, Thunderbird for Linux Mint. Mint version 22.3. Sending works ok if I choose a different SMTP server.

Alla svar (5)

sfhowes
sfhowes

Select the account in the left pane of Account Settings, then click Edit SMTP server in the right pane. What is the authentication method shown, and is the User Name (email address) the same as for the selected account?

If the setup is correct, there is one oauth:// entry in Saved Passwords that applies to the incoming and outgoing servers.

mcswell
mcswell Frågans ägare

Vald lösning

Sometime between this morning and now, the SMTP via gmail started working again. I did not make any changes to the server settings, maybe gmail's SMTP was rejecting my username because of some earlier setting error. Anyway, it works now. Thanks for the info.

emcro
emcro

I am having the exact same issue: I do have a oauth:// entry in saved passwords for both sending and receiving e-mail (same entry). Receiving e-mail works flawlessly, but sending fails as described above: I get an option to select "enter password" but this button has no visible effect - there is no browser popup or similar to let me actually enter a new password, so I am stuck in a loop.

This behavior seems like a bug to me?

emcro
emcro

(I am not on a gmail account but office365.com)

computergenius
computergenius

This wasn't solved, so much as "stopped happening" But the password reset is SO difficult to reach

I believe that the correct procedure is to use settings (hidden in the left column at the bottom)

Then select "privacy and security" In the Passwords section, select "Saved Passwords"

Notice that the passwords for each account are in twos - one for IMAP. one for SMTP. (on my setup) - that's one for receiving, and one for sending. You may as well delete both.

So now the system doesn't have incoming or outgoing passwords - you just have to wait until it needs a password - it won't be able to find the one you have just deleted, and a popup will ask for the new password. It might take a few minutes for this to appear - but just fill in the password when it pops up, and that's it.

It's the strangest system I have ever used!