Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Empty presentation when exporting from Perplexity in Firefox, works in other browsers

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content). If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty. So it seems this issue only happens in Firefox. Firefox 145.0.2
Bifogade skärmdumpar

Alla svar (2)

Hi Egor

I would be keen to look into this further. So that we can replicate the issue here, please can you specify the exact steps that you followed. It might help to number them:

1. I opened Firefox 2. etc 3. etc

1. I opened Firefox. 2. I went to perplexity.ai and created a new presentation in Perplexity Labs. 3. I added several slides with text content. 4. I clicked on “Export as PPTX” (presentation export). 5. I saved the downloaded .pptx file to my computer. 6. I opened the downloaded file in PowerPoint.

Result: - In Firefox, the .pptx file is about 90 KB and only contains the slide layout without any text. - In other browsers (for example, Chrome and Edge), the same export creates a .pptx file of about 140 KB, and all the text is present on the slides.

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.