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Thunderbird crashes upon opening

  • 5 svar
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  • Senaste svar av Wayne Mery

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows:

Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022

I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows: Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022 I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

Alla svar (5)

Also will add that the crash occurs even when booting in safe mode.

Do you have more crash reports with newer Thunderbird versions?

472vc9b2tv

are you still there??

If you are stil crashing, please post a new question https://support.mozilla.org/en-US/questions/new/thunderbird