Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox blocks my accesss to Acestrt.com files and their support staff

  • 1 svar
  • 1 har detta problem
  • 74 visningar
  • Senaste svar av FredMcD

prothero
prothero

Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

Firefox blocks my access to Ancestry.com files and also blocks my communication with their support staff. What can I do to solve this problem?

Alla svar (1)

FredMcD
FredMcD

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop