Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

got upgraded to the latest version and lost all my bookmarks!

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av Scribe

more options

got upgraded to the latest version and lost all my bookmarks! how to retrieve my bookmarks please?

got upgraded to the latest version and lost all my bookmarks! how to retrieve my bookmarks please?

Alla svar (1)

more options

Hi, sorry, that shouldn't happen! First try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, and in case a Refresh has occurred, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

If the file isn't there, you can try this: Open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!