Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

On Ebay, after I search, there is a blank spot at the top of the page that covers up some items.

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

When I search for items on Ebay, there is a band across the screen in the search box that covers up an area equal to about 2/3 or the screen. I can scroll through it and the items below the band are fine but when I go to the next page, I have the same problem. It does not show when I go to my Ebay and appears only to be within the search function. I have tried it with Internet Explorer and have no problems.

When I search for items on Ebay, there is a band across the screen in the search box that covers up an area equal to about 2/3 or the screen. I can scroll through it and the items below the band are fine but when I go to the next page, I have the same problem. It does not show when I go to my Ebay and appears only to be within the search function. I have tried it with Internet Explorer and have no problems.

Alla svar (1)

more options

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.