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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't reinstall firefox, I get the "profile cannot be loaded" error and no solution I've found works. The /appdata/roaming/mozilla folder is inaccessible.

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I'm on Win7, 64 bit. I originally uninstalled because a program changed my new tab page to something unwanted and I had literally no way of changing it back. Now every time I reinstall it I get the "profile cannot be loaded, it may be missing or inaccesible" error, and I cannot create a new profile. Every time I try any method of opening the profile editor, I get the "profile cannot be loaded" error then too. I can't access the folder under /appdata/roaming/mozilla at all. It says it is inaccesible and access is denied, and trying to delete it tells me that I don't have permission (even though I'm the admin). No other fix I have seen has worked. Can anyone help, please?

I'm on Win7, 64 bit. I originally uninstalled because a program changed my new tab page to something unwanted and I had literally no way of changing it back. Now every time I reinstall it I get the "profile cannot be loaded, it may be missing or inaccesible" error, and I cannot create a new profile. Every time I try any method of opening the profile editor, I get the "profile cannot be loaded" error then too. I can't access the folder under /appdata/roaming/mozilla at all. It says it is inaccesible and access is denied, and trying to delete it tells me that I don't have permission (even though I'm the admin). No other fix I have seen has worked. Can anyone help, please?

Zgjidhje e zgjedhur

I ran a virus scan, cleaned up a single piece of adware, restarted, and it suddenly worked. I'm not sure what exactly caused it to begin working but it did so I consider this matter closed.

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Zgjidhja e Zgjedhur

I ran a virus scan, cleaned up a single piece of adware, restarted, and it suddenly worked. I'm not sure what exactly caused it to begin working but it did so I consider this matter closed.