Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

BBC iPlayer not playing Live TV in Firefox

  • 10 përgjigje
  • 9 e kanë hasur këtë problem
  • 21 parje
  • Përgjigjja më e re nga billbullock

more options

I can receive BBC iPlayer catch-up and Live TV on my Windows 7 desktop PC without a problem using Firefox 20.0. My Laptop and Notebook also run in Widows 7 and appear to be set up much the same as my PC. However, I cannot get BBC Live TV using Firefox, Chrome or Internet Explorer 10. I get the message "The content doesn't seem to be working". My download speed is not the problem. What else is going wrong on my Laptop and Notebook?

I can receive BBC iPlayer catch-up and Live TV on my Windows 7 desktop PC without a problem using Firefox 20.0. My Laptop and Notebook also run in Widows 7 and appear to be set up much the same as my PC. However, I cannot get BBC Live TV using Firefox, Chrome or Internet Explorer 10. I get the message "The content doesn't seem to be working". My download speed is not the problem. What else is going wrong on my Laptop and Notebook?

Zgjidhje e zgjedhur

Is the Flash plugin installed and working?

You can check the version of the current Flash player here:

Latest Flash player versions here:

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (10)

more options

Well I've tried just about everything now and I still cannot stream live BBC on my Windows 7 Notebook or my wife’s Laptop. The only difference I can see between the computers is that the Desktop PC has a faster processor and more RAM but why should that matter? All settings appear to be the same and they all have the same software.

Can any body help me please?

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Just tried launching Firefox in safe mode but it makes no difference, live TV does not play on my Notebook.

more options

Zgjidhja e Zgjedhur

Is the Flash plugin installed and working?

You can check the version of the current Flash player here:

Latest Flash player versions here:

more options

Thanks for the advice but I already have the latest Flash Player for Firefox (11.7.700.169) on all my computers. All the Firefox and Internet Settings are identical. The only difference I can see is that the Desktop PC has a faster processor and more RAM than the Notebook and Laptop but why should that matter? With Ethernet connections to my router, all 3 computers have good enough download speeds to play BBC Catch-up TV on the BBC iPlayer site.

What else can be making the difference?

more options

Many days later and I still cannot find the reason why streaming live BBC on iPlayer does not work on my laptop or my notebook. My desktop PC is too far away from my sitting room TV for plugging in which is why I would like to use my notebook.

I think I am about to conclude that the speed of the CPU is preventing the laptop and notebook from streaming BBC unless someone else has any ideas.

more options

However, I have just checked the Channel 4 website and my Notebook streams live TV without a problem. So the processor speed cannot be the problem with live BBC streaming. Any other ideas folks?

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

Thank you for the suggestions but it makes no difference. BBC live TV does not stream on my Notebook. Channel 4 does stream well but I prefer to watch BBC programmes. What next I wonder?

more options

Is the BBC blocking me from watching live TV on my Notebook but not on my Desktop PC?