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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have a new dell computer and the latest automatic update for firefox. The sownload speedtest.net response times on Firefox and only about 10% of the speeds

  • 7 përgjigje
  • 1 e ka hasur këtë problem
  • 130 parje
  • Përgjigjja më e re nga bobill

bobill
bobill

I recently purchased a new Dell computer with Windows 7 home premium already installed. I then downloaded Firefox and transferred all of my bookmarks. I was connected to the internet through a Motorola wireless router connected to cable.internet. I notice my response times were a little slow but I really didnot see the proble until ai started trying to watch on line video. I ran speed test and my download and upload times were both less than 3mbs. I then turn off the wireless and set up a wired connection to the router. no change. i then did the same thing with Internet Explorer and the speeds upload speed doubled and the download speed was 10 times faster any thoughts or suggestions?

Bill

I recently purchased a new Dell computer with Windows 7 home premium already installed. I then downloaded Firefox and transferred all of my bookmarks. I was connected to the internet through a Motorola wireless router connected to cable.internet. I notice my response times were a little slow but I really didnot see the proble until ai started trying to watch on line video. I ran speed test and my download and upload times were both less than 3mbs. I then turn off the wireless and set up a wired connection to the router. no change. i then did the same thing with Internet Explorer and the speeds upload speed doubled and the download speed was 10 times faster any thoughts or suggestions? Bill

Krejt Përgjigjet (7)

philipp
philipp
  • Moderator

hello, which security software is running on your pc? - some of them (f-secure, sophos) are known to cause slowdowns...

another cause might be the protected mode for firefox that adobe has introduced for its flash plugin. you could try downgrading to flash 10.3 and see if this resolves the issue.

bobill
bobill I zoti i pyetjes

Thanks. I am running f-secure provided by the cable company. are any easy fixes available?

philipp
philipp
  • Moderator

please go to firefox > addons > extensions, disable entries related to f-secure & try if this has already made a difference in the detected bandwidth.

bobill
bobill I zoti i pyetjes

There was only one and it was related to face recognition and was already disabled

philipp
philipp
  • Moderator

hello, i don't use the product myself, so unfortunately i cannot give you detailed guidance. but please also have a look into the f-secure settings and try to disable any features that might directly interfere with firefox (sandboxing, browser protection, traffic scan...).

philipp
philipp
  • Moderator

another user reported that he could solve issue by disabling enhanced process monitoring in advanced settings > computer > deepguard.

bobill
bobill I zoti i pyetjes

I was using f-secure provided by charter communications. When I asked the the charter tech he waid the charter security suite was not compatable with firefox. I removed the charter software and replaced it with AVG and that seemed to have resolved the problem. Thanks for your help.