Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I'm installing Microsoft Office 2011 for mac and it can't continue downloading while the firefox plugin process is still running, how do I shut it down temoporarily?

empeterson
empeterson
more options

My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process."

How do I close this program to continue the download process?

Please help!

My hard drive got wiped the other week so I'm in the process of re-installing all my old software. I'm trying to download microsoft office 2011 for my mac and it is asking me to shut down all other programs that are running. The message says... "This installation cannot be completed while the following software is running" then it lists "Firefox Plugin Process." How do I close this program to continue the download process? Please help!

Krejt Përgjigjet (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Can you completely exit Firefox at this point? Then Firefox should shut down all of its various processes.

empeterson
empeterson I zoti i pyetjes
more options

Hi Jscher,

That's what is so weird about this... I have completely closed out of Firefox and it's still saying there is this "Firefox plugin process" is still open and running. I am not sure what is going on.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you were running Windows, I've have you look in the Task Manager for plugin-container.exe, but on MacOS, I don't know where you would find/kill a process. Well, I suppose you could restart the OS.