Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

firefox uninstalled but told to close firefox before installing newest version

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 58 parje
  • Përgjigjja më e re nga mrtyb2

mrtyb2
mrtyb2

Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

Couldn't update firefox with error message sez close firefox before install. But firefox was not running. Tried a couple times. So I uninstalled old firefox; downloaded app 7. with google browser and still get same message that firefox needs to be closed when I try to install.

Krejt Përgjigjet (2)

David McRitchie
David McRitchie

That's because Firefox never actually closed.

Terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

See item #38 Closing Firefox Properly in

mrtyb2
mrtyb2 I zoti i pyetjes

Thank you... worked like a charm!