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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

Windows will not let me remove a bad version of the Firefox program so I can install a good one. I have an infected/malfunctioning Firefox. I have scanned with both Malbytes and SAS. I cannot remove the program so I can add a good version.

Firefox
ideato replied 15 vjetë më parë
SUEMC
SUEMC

I received a trojan malware. I first scanned with Malwarebytes. Then downloaded the Super Antispyware Portable Scanner and scanned with it. I want to remove the once infected Firefox and install a new one, but when I click "Remove" in the Add/Remove program, it will not proceed. How do I remove the once infected Firefox so I can install a new one?

I received a trojan malware. I first scanned with Malwarebytes. Then downloaded the Super Antispyware Portable Scanner and scanned with it. I want to remove the once infected Firefox and install a new one, but when I click "Remove" in the Add/Remove program, it will not proceed. How do I remove the once infected Firefox so I can install a new one?

Krejt Përgjigjet (1)

ideato
ideato

Take a look at:

http://kb.mozillazine.org/Uninstalling_firefox

but you must delete the malware too.

thank you