Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

what are the black diamonds with question marks that appear after all entries on my bank statements, only when viewed in firefox and not in internet explorer?

Firefox
cor-el replied 15 vjetë më parë
nichoww1
nichoww1

I contacted my bank and was told that it was a browser issue. Their system does support Firefox, but they suggested I try internet explorer (IE). IE did not show the black diamonds with question marks marks. When I called up the last 2 weeks of account history, each entry was followed by this symbol. The question mark makes me question the validity of the entry.

I contacted my bank and was told that it was a browser issue. Their system does support Firefox, but they suggested I try internet explorer (IE). IE did not show the black diamonds with question marks marks. When I called up the last 2 weeks of account history, each entry was followed by this symbol. The question mark makes me question the validity of the entry.

Krejt Përgjigjet (3)

cor-el
cor-el
  • Moderator

Which encoding is used on those pages?

  • View > Character Encoding
  • Firefox > Web Developer > Character Encoding

You can get that if Unicode (UTF-8) is selected on pages that require an 8 bit encoding like Western (ISSO-8859-1) or Windows-1252

nichoww1
nichoww1 I zoti i pyetjes

Thank you, that was the problem.

cor-el
cor-el
  • Moderator

You're welcome