Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Unsupported version for FedTraveler.com

phochla
phochla
more options

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!