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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox has been installed by a cold caller, this has cost me £37.45p, have I been conned, if so what can I do?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 13 parje
  • Përgjigjja më e re nga TonyE

gerryg
gerryg
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Last week out of the blue an alledged IT technician rang me stating that my laptop was generating many "errors & warning when I use the internet, he stated that he would install firefox remotely which would prevent these errors & warnings. He asked me to pay £37.45p to enable this software to be installed, I paid by debit card. Have I been conned, if so what can I do to protect myself.

Last week out of the blue an alledged IT technician rang me stating that my laptop was generating many "errors & warning when I use the internet, he stated that he would install firefox remotely which would prevent these errors & warnings. He asked me to pay £37.45p to enable this software to be installed, I paid by debit card. Have I been conned, if so what can I do to protect myself.

Krejt Përgjigjet (1)

TonyE
TonyE
  • Moderator
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You have almost certainly been conned, they may have installed malicious software possibly with the intent of stealing your passwords. Run a full anti-virus scan, and in addition download and run some malware scanners such as: