Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox just won't start, but IE starts ok ~ I have uninstalled Firefox and downloaded Firefox and reinstalled, but still won't load ~ no error messages show

  • 2 përgjigje
  • 53 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga ljbc01

SRU
SRU
more options

I have run Firefox with no problems for years, but all of a sudden the last 2 days it just won't load. IE and email works okay. I was able to download Firefox by using IE to get on the internet, but I just can't get Firefix to work. Have rebooted a number of times.

I have run Firefox with no problems for years, but all of a sudden the last 2 days it just won't load. IE and email works okay. I was able to download Firefox by using IE to get on the internet, but I just can't get Firefix to work. Have rebooted a number of times.

Krejt Përgjigjet (2)

ljbc01
ljbc01
more options

I am running XP/Pro SP3. Last Patch Tuesday I installed the latest Microsoft updates. Yesterday I updated Firefox from 3.6.11 to 3.6.12. Since then I have been unable to start Firefox.

Using the desktop icon, using the start menu icon, double clicking firefox.exe all do nothing - a slight flurry of activity and then nothing.

There are no reports in Event Viewer relating to Firefox.

As reported by another, Internet Explorer works.

I just installed 3.6.11 over top of 3.6.12 and Firefox works again.

Since I would rather have the security updates of 3.6.12, I hope you can get to the bottom of this soon.

Thanks Lloyd

ljbc01
ljbc01
more options

Good news - Version 3.6.13 appears to have resolved the problem on my system.

I am up-to-date again. Good work support team

Lloyd