Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Open

Problems with Mozilla Firefox Thunderbird account. Documents now inaccessible. I can't complete my work. Real crisis. Finishing book - publication due.

Gillian D.

Microsoft seems to have interfered with my computer. I have been using it for 10 years using Mozilla Firefox with no problems. Now all my own documents have been frozen and I am unable to make any alterations or continuation of text. I am desperately worried. I am 83 years old and started using computers relatively late in life. I am a complete 'generational novice'. It seems as if Microsoft has had some input. Please help

Microsoft seems to have interfered with my computer. I have been using it for 10 years using Mozilla Firefox with no problems. Now all my own documents have been frozen and I am unable to make any alterations or continuation of text. I am desperately worried. I am 83 years old and started using computers relatively late in life. I am a complete 'generational novice'. It seems as if Microsoft has had some input. Please help

Krejt Përgjigjet (1)

Hi Gillian, I am sorry to hear this is happening. Could you add some more details on this, when you say your documents are being blocked, how are you trying to access them? Which website do you go to and what is that you're seeing that makes you think they are blocked?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.