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Kërkoni te Asistenca

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Solved

Frequent crashes

Firefox Vithisje aplikacioni
jbr replied 6 ditë më parë
rivulus
rivulus

Been happening for almost 2 months now and getting more frequent. What happens is FF opens normally , but reacts sluggishly. Many instances of "not responding". When I close the program , it takes several minutes to close. In Task Manager , it shows disk usage at 100% , CPU at as high as 50% , and memory at 4 gigs prior to crashing. This is on a Windows 11 Pro system with the latest updates and the latest FF.

Below are the 5 latest crash reports:

bp-334499b7-2a53-4f19-af94-cc82f0260928 bp-04a56a0a-6e85-42c0-ab03-024b80260927 bp-b0bc8d1f-0ec1-484f-bd49-aaf510260927 bp-68939250-e3c8-4bfe-9e2f-7dbcc0260926 bp-7895f7cf-32a8-48cf-a81b-f7b460260926

Been happening for almost 2 months now and getting more frequent. What happens is FF opens normally , but reacts sluggishly. Many instances of "not responding". When I close the program , it takes several minutes to close. In Task Manager , it shows disk usage at 100% , CPU at as high as 50% , and memory at 4 gigs prior to crashing. This is on a Windows 11 Pro system with the latest updates and the latest FF. Below are the 5 latest crash reports: bp-334499b7-2a53-4f19-af94-cc82f0260928 bp-04a56a0a-6e85-42c0-ab03-024b80260927 bp-b0bc8d1f-0ec1-484f-bd49-aaf510260927 bp-68939250-e3c8-4bfe-9e2f-7dbcc0260926 bp-7895f7cf-32a8-48cf-a81b-f7b460260926

Krejt Përgjigjet (3)

jbr
jbr
  • 10 Kontribuesit Kryesues

Zgjidhja e Zgjedhur

This looks like your website cookies & data storage has grown bigger than the system likes to handle.

Clearing cookies and site data might help in general.

The crash itself will be fixed tomorrow: bugzilla.mozilla.org/show_bug.cgi?id=2069800

(All the reports pertain to this single issue.)

rivulus
rivulus I zoti i pyetjes

I clear the cache several times per day and cookies about every 2 weeks.

jbr
jbr
  • 10 Kontribuesit Kryesues

Oh, you're right — it's not bothered by the actual final cookie storage, but the "chatter" around adding/removing/using/changing the values in between. I see the crashes only started in 155.0.1 which released 4 weeks ago, so not sure if the time frame matches perfectly:( … Let's see tomorrow after updating, thanks!

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.