Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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annoying pop up

GregII

Why Am I getting these pop-ups? I can't find anything in the settings about "Windows Hello". How do I turn this OFF? Thanks, Sheffey [redacted email]

Why Am I getting these pop-ups? I can't find anything in the settings about "Windows Hello". How do I turn this OFF? Thanks, Sheffey [redacted email]
Foto të bashkëngjitura ekrani

Ndryshuar nga James

Krejt Përgjigjet (2)

@GreggII - FYI- Your screenshot shows your full email address. So you may want either to delete the screenshot, or -at the least- edit it to hide your address for your own protection. If you can't fix it, maybe you can get a moderator to delete it.

Sorry, I don't have an answer to why you're getting that Windows Hello message...

That’s Windows Hello doing the asking, not Firefox itself. Google is trying to use a passkey for the account, and Windows is bringing up that PIN window to verify it’s really you. I’d hit Cancel and try signing into Google with your regular password instead. If the popup keeps coming back, check your Google account’s passkeys and remove the one for that computer if you don’t want to use it. I wouldn’t go disabling Windows Hello altogether. It’s probably just that Google and Firefox are trying to use a passkey you don’t actually want to use.

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.