Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

EVERYTHING IS GONE!!!

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 54 parje
  • Përgjigjja më e re nga Denys
  • Open

I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACCOUNT WAS WIPED OUT AND I MEAN EVERYTHING ALL MY PASSWORDS EVERYTHING IS GONE I DON'T KNOW HOW TO GET ANYTHING BACK I DON'T EVEN KNOW HOW TO REINSTALL IT, AND I HAVE NO COMPUTER THIS IS EVERYTHING TO ME I'VE BEEN WORKING ON A PROJECT FOR AGES AND I NEED IT BACK AND I DON'T KNOW HOW TO RESTORE ANYTHING! I CAN READ YOUR PASSWORDS WHERE I HAVE TO HAVE THEM BUT I NEED HELP IMMEDIATELY. I'M NOT SURE THIS IS THE CORRECT ACCOUNT THAT I USE I THINK I ALWAYS USE D.LYNNTRITCH@GMAIL.COM, AND I'VE ALWAYS USED.. GO AS AN EXTRA PREVENTATIVE ON THERE TO MAKE SURE THAT I DON'T GET SIDESWIPED BY ATTACKERS AND IT HAS WORKED BEAUTIFULLY FOR YOU YEARS NOW I DO NOT USE ANYTHING CONNECTED WITH GOOGLE EXCEPT MY GMAIL ACCOUNT BECAUSE THEY TRACK ME EVERYWHERE AND I WON'T HAVE IT IF YOU CAN'T HELP I'M GOING TO HAVE TO QUIT IT ALL TOGETHER BECAUSE I WILL NEVER USE THESE MACHINES AND HIT ME TRACK LIKE I HAVE BEEN IN THE PAST ANY HELP YOU CAN GIVE ME IS SO IMPORTANT PLEASE HELP ME GET THIS RESTORED SOME WHAT THIS EVENING IF YOU CAN! DEEPEST THANKS! LYNN I USE A MOTO-G G5 ANDROID. IT'S ALL I HAVE AT THE MOMENT...

I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACCOUNT WAS WIPED OUT AND I MEAN EVERYTHING ALL MY PASSWORDS EVERYTHING IS GONE I DON'T KNOW HOW TO GET ANYTHING BACK I DON'T EVEN KNOW HOW TO REINSTALL IT, AND I HAVE NO COMPUTER THIS IS EVERYTHING TO ME I'VE BEEN WORKING ON A PROJECT FOR AGES AND I NEED IT BACK AND I DON'T KNOW HOW TO RESTORE ANYTHING! I CAN READ YOUR PASSWORDS WHERE I HAVE TO HAVE THEM BUT I NEED HELP IMMEDIATELY. I'M NOT SURE THIS IS THE CORRECT ACCOUNT THAT I USE I THINK I ALWAYS USE D.LYNNTRITCH@GMAIL.COM, AND I'VE ALWAYS USED.. GO AS AN EXTRA PREVENTATIVE ON THERE TO MAKE SURE THAT I DON'T GET SIDESWIPED BY ATTACKERS AND IT HAS WORKED BEAUTIFULLY FOR YOU YEARS NOW I DO NOT USE ANYTHING CONNECTED WITH GOOGLE EXCEPT MY GMAIL ACCOUNT BECAUSE THEY TRACK ME EVERYWHERE AND I WON'T HAVE IT IF YOU CAN'T HELP I'M GOING TO HAVE TO QUIT IT ALL TOGETHER BECAUSE I WILL NEVER USE THESE MACHINES AND HIT ME TRACK LIKE I HAVE BEEN IN THE PAST ANY HELP YOU CAN GIVE ME IS SO IMPORTANT PLEASE HELP ME GET THIS RESTORED SOME WHAT THIS EVENING IF YOU CAN! DEEPEST THANKS! LYNN I USE A MOTO-G G5 ANDROID. IT'S ALL I HAVE AT THE MOMENT...

Krejt Përgjigjet (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse s’keni ende një llogari.