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Why can't I see all my inbox folders

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 11 parje
  • Përgjigjja më e re nga Ed

caffreyc1945
caffreyc1945
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When I had my internet provider help me change the ports so I could set up thunderbird, some of my email and folders were automatically imported from Outlook. But I cannot see most of them. If I try to create a new folder from the top level (above inbox), I can see ALL my folders to choose from, but I can't when in the inbox. Why and how do I change this. I am not a techie so I can't understand answers that aren't broken into simple steps.

When I had my internet provider help me change the ports so I could set up thunderbird, some of my email and folders were automatically imported from Outlook. But I cannot see most of them. If I try to create a new folder from the top level (above inbox), I can see ALL my folders to choose from, but I can't when in the inbox. Why and how do I change this. I am not a techie so I can't understand answers that aren't broken into simple steps.

Krejt Përgjigjet (1)

Ed
Ed
  • Top 25 Contributor
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Go to outlook.com > sign in to your email account.

Go to Settings > Forwarding and IMAP > Let Devices & Apps use IMAP and enable that.

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