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Lost comcast account access

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 11 parje
  • Përgjigjja më e re nga Phil

Phil
Phil
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Suddenly, my "main" comcast account is no longer accessible via Thunderbird. I have three accounts set up: two comcast and one gmail. The gmail and one comcast account appear to be all right. When I try to access the comcast one I call main, I receive the window shown in the uploaded image. It seems as if TB has somehow forgotten the way it accesses "main" accounts. I have verified that the "main" account is fine on the comcast server by logging into it. The question is if I remove the TB "main" account and recreate it, will I lose any messages? Is this likely to correct the issue?

Suddenly, my "main" comcast account is no longer accessible via Thunderbird. I have three accounts set up: two comcast and one gmail. The gmail and one comcast account appear to be all right. When I try to access the comcast one I call main, I receive the window shown in the uploaded image. It seems as if TB has somehow forgotten the way it accesses "main" accounts. I have verified that the "main" account is fine on the comcast server by logging into it. The question is if I remove the TB "main" account and recreate it, will I lose any messages? Is this likely to correct the issue?
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (2)

Matt
Matt
  • Top 10 Contributor
  • Moderator
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change the authentication method on the account to normal password and see how you get on. I think the oauth is for corporate customers or something.

Ndryshuar nga Matt

E dobishme?

Phil
Phil I zoti i pyetjes
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How do I effect the change?

E dobishme?

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