Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Login failure on Release

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 11 parje
  • Përgjigjja më e re nga maggie.jacobs

maggie.jacobs
maggie.jacobs
more options

I switched from ESR to Release yesterday morning, and everything was fine for the rest of that day. But today, about 4 hours after opening Thunderbird, I've started getting login failure messages for my secondary email address. The popup says: "Login to account "maggie.jacobs@sonic.net" failed. Login to server pop.sonic.net with user name maggie.jacobs failed." I have retried multiple times but keep getting this message.

Release is set to check for messages every 10 minutes. I did not make any changes from ESR, and did not get login failure messages yesterday. I also didn't receive any emails for that address; as I said, this is a secondary address not used often. Connection security on this account is STARTTLS, unlike my primary account which is SSL/TLS. Authentication method is Normal password.

Because this started happening 24 hours after I installed Release, I suspect there has been an update to Release this morning which has caused a misconfiguration. Does anybody have any idea what is happening and how I can fix it? I will get your email responses, as they will come to my primary account which is still functioning.

I switched from ESR to Release yesterday morning, and everything was fine for the rest of that day. But today, about 4 hours after opening Thunderbird, I've started getting login failure messages for my secondary email address. The popup says: "Login to account "maggie.jacobs@sonic.net" failed. Login to server pop.sonic.net with user name maggie.jacobs failed." I have retried multiple times but keep getting this message. Release is set to check for messages every 10 minutes. I did not make any changes from ESR, and did not get login failure messages yesterday. I also didn't receive any emails for that address; as I said, this is a secondary address not used often. Connection security on this account is STARTTLS, unlike my primary account which is SSL/TLS. Authentication method is Normal password. Because this started happening 24 hours after I installed Release, I suspect there has been an update to Release this morning which has caused a misconfiguration. Does anybody have any idea what is happening and how I can fix it? I will get your email responses, as they will come to my primary account which is still functioning.

Krejt Përgjigjet (2)

maggie.jacobs
maggie.jacobs I zoti i pyetjes
more options

After I posted this issue, the problem seems to have disappeared. I've gotten no pop-up error messages for the past half hour. And I just clicked "Get Messages" and saw that all three of my accounts were contacted successfully. To the naive observer, it would appear that reporting the issue fixed it, but more likely it's just coincidence. I will mark this Resolved and hope I don't have to reopen it.

E dobishme?

maggie.jacobs
maggie.jacobs I zoti i pyetjes
more options

I am reopening this question because the problem has now recurred with my primary email address. I closed and restarted Thunderbird, but it is stuck on trying to retrieve messages for the first account. Hopefully the problem will be short-lived, as it was yesterday with my secondary address, but this is an issue that needs to be resolved as it's pretty disruptive.

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.