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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Bank Access

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lbb1n1
lbb1n1

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

When I try to access my Capital One bank, I get a circle with a slash through it. I read that to be the bank is blocking the Firefox browser. I called them and they said they PREFERED Google CHROME. Can anyone resolve this issue?

Krejt Përgjigjet (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Is the circle with a slash through it an icon in the address bar? (Firefox may shown the Tracking Protection shield with a slash through it if the feature is turned off for the current site, or it may show the lock icon with a slash through it for an insecure connection, etc.)

Or is it part of an error page? If it's hard of a page, is there any other information about what is going wrong?

Or it is a symbol next to the mouse pointer indicating you cannot click or drag/drop or do some other mouse action?

cor-el
cor-el
  • Moderator

Can you attach a screenshot?