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Inbox on Outlook, connected to through IMAP, does show different than Inbox on Thunderbird

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 18 parje
  • Përgjigjja më e re nga firefox1342

firefox1342
firefox1342
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Hi,

I am using a long time already Thunderbird in connection with an Outlook account (at work). Recently I need to use Outlook every now and then.

The issue I see is that the Inbox at Outlook shows more mails than the corresponding Inbox at Thunderbird. I.e. mails that I moved from Inbox in Thunderbird to another folder still show in the Outlook Inbox.

See here what I did try already, but ultimately I got stuck ... :

  • "compacting" the Inbox at Thunderbird always gives the desired result, i.e. the Outlook Inbox is again synchronous with the Thunderbird Inbox.
  • From there, I got some hunch it would be related to the "expunge" functionality. So I decided in the advanced preferences to set:
    • "expunge_after_delete" to true
    • "expunge_threshold_number" to 0.

However, still no success. Unless I compact manually, the Outlook Inbox stays out of sync.

I don't think it is very version related - feels like I have this issue forever - but now I am on 91.5.0.

Any hint as how I could solve this?

Hi, I am using a long time already Thunderbird in connection with an Outlook account (at work). Recently I need to use Outlook every now and then. The issue I see is that the Inbox at Outlook shows more mails than the corresponding Inbox at Thunderbird. I.e. mails that I moved from Inbox in Thunderbird to another folder still show in the Outlook Inbox. See here what I did try already, but ultimately I got stuck ... : * "compacting" the Inbox at Thunderbird '''always gives the desired result''', i.e. the Outlook Inbox is again synchronous with the Thunderbird Inbox. * From there, I got some hunch it would be related to the "expunge" functionality. So I decided in the advanced preferences to set: ** "expunge_after_delete" to true ** "expunge_threshold_number" to 0. However, still no success. Unless I compact manually, the Outlook Inbox stays out of sync. I don't think it is very version related - feels like I have this issue forever - but now I am on 91.5.0. Any hint as how I could solve this?

Krejt Përgjigjet (2)

david
david
  • Top 10 Contributor
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Just a possibility... Is this an Exchange account with IMAP access? If so, you may want to try the ExQuilla addon or the free Davmail facility (which requires JAVA). Both use the EWS protocol.

firefox1342
firefox1342 I zoti i pyetjes
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@David: Too far of a stretch in corporate domain. Already happy IMAP (which it is indeed) works. But not sure why this should be a problem in the first place. "compact" solves. So one of the "compact" steps solves the problem. I would have guessed "expunge", but it doesn't.