Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
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ehkmeister

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service.

Ernst ... ... ...

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edited email and location address information from public and search/spam bots view as this is a community support forum.

Security for the credit card currently being used has been breached and therefore has been withdrawn. When I new card has been issued I will update the payment information. Please assure me that you will not interrupt service. Ernst ... ... ... ... edited email and location address information from public and search/spam bots view as this is a community support forum.

Ndryshuar nga James

Krejt Përgjigjet (1)

Hi Ernst, there's no charge for Firefox browsers.

Are you referring to your subscription for a paid product such as Mozilla VPN? If you are on a monthly payment plan for Mozilla VPN, and the card cannot be charged, the product might stop working. However, I don't know how much of a grace period there is for that -- it's not mentioned in this article: How do I update my payment information on Mozilla VPN?

If Mozilla VPN stops working, you should switch it off to make sure your software can connect to the internet normally.