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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

E-mails are not downloading from the server to thunderbird

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga eleyt
  • E zgjidhur

I'm not very technically minded, so I can't work out why the emails are not being retrieved from the OPTUS server. It stopped working 2 days ago. But thunderbird is still working and I can write/send emails. Does anyone have any clues as to what i can do. Thanks Tony

I'm not very technically minded, so I can't work out why the emails are not being retrieved from the OPTUS server. It stopped working 2 days ago. But thunderbird is still working and I can write/send emails. Does anyone have any clues as to what i can do. Thanks Tony

Zgjidhje e zgjedhur

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

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Zgjidhja e Zgjedhur

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Thanks so much, firstly for your very prompt reply and secondly for providing the solution which worked perfectly. Awesome !!!