Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I cannot connect to one particular website - that I have used very often before

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 48 parje
  • Përgjigjja më e re nga Eve

rhoumap44
rhoumap44

I cannot connect to one particular website - that I have used very often before. All my other web connections are OK. I signed up to a new AVG security package this morning. The message I get is: 'Secure Connection Failed An error occurred during a connection to app.bto.org. PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

I have contacted the particular website operators and there is no problem at their end. Other users are getting on to it with no difficulty.

I cannot connect to one particular website - that I have used very often before. All my other web connections are OK. I signed up to a new AVG security package this morning. The message I get is: ''''Secure Connection Failed An error occurred during a connection to app.bto.org. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.'''' I have contacted the particular website operators and there is no problem at their end. Other users are getting on to it with no difficulty.

Zgjidhje e zgjedhur

They likely have a rule that is denying access when they detect a VPN is being used. Unfortunately there isn't a workaround for this, as it's a decision on their end and not ours. I'm sorry for the inconvenience.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

Eve
Eve

Zgjidhja e Zgjedhur

They likely have a rule that is denying access when they detect a VPN is being used. Unfortunately there isn't a workaround for this, as it's a decision on their end and not ours. I'm sorry for the inconvenience.