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Lockwise won't open after unlocking , what can I do?

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga BURN-ADDiCT

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Hey guys so the idea is that when I'm unlocking Lockwise to see my passwords it won't actually unlock past the "unlock screen". Closing the app and trying again just shows the starting Firefox Lockwise logo and it stays there frozen for eternity. What's a good solution for this?

Hey guys so the idea is that when I'm unlocking Lockwise to see my passwords it won't actually unlock past the "unlock screen". Closing the app and trying again just shows the starting Firefox Lockwise logo and it stays there frozen for eternity. What's a good solution for this?

Zgjidhje e zgjedhur

Hello again there guys! For anyone that has this problem I found a solution! It seems that for me uninstalling the app didn't do the trick so what I did was joining the beta thinking this might be the resolve but it was not. What I did was to uninstall the beta too and the reinstall the normal version again. Hope this helps anyone that reads this!

P.S. Thanks cor-el for answering but that was not the case for me.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

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Are you syncing logins (passwords) on a desktop computer with this Firefox Account as this is a first requirement ?

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Zgjidhja e Zgjedhur

Hello again there guys! For anyone that has this problem I found a solution! It seems that for me uninstalling the app didn't do the trick so what I did was joining the beta thinking this might be the resolve but it was not. What I did was to uninstall the beta too and the reinstall the normal version again. Hope this helps anyone that reads this!

P.S. Thanks cor-el for answering but that was not the case for me.

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I just tried that. Reinstalling the app and then logging in again, then I set the Autolock feature to "Never".

It pretty much defeats the purpose of having autolock if I do not know how to unlock it and I'm forced to disable the feature. This is very inconvenient and it might be enough reason for me to stop using Lockwise and switch to Keepassxc