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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 15 parje
  • Përgjigjja më e re nga philipp

cyxiu123
cyxiu123
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Hello，somebody。My firefox browser crash in the afternoon, then I start firefox in safe mode, it still crashes, and after refreshing firefox, it still crashes. It still crashes after reinstallation. Crash report ID：bp-4014c990-3d6f-48b0-a355-4bd8f0190908

Hello，somebody。My firefox browser crash in the afternoon, then I start firefox in safe mode, it still crashes, and after refreshing firefox, it still crashes. It still crashes after reinstallation. Crash report ID：bp-4014c990-3d6f-48b0-a355-4bd8f0190908

Zgjidhje e zgjedhur

hi, this crash is unfortunately caused by a 3rd-party software on your system using a dll named adhook64.dll to meddle with firefox. there are few search results indicating as to what software in particular it might belong to, one result points towards something called "adbyby". you should look into that and possibly remove this software.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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Zgjidhja e Zgjedhur

hi, this crash is unfortunately caused by a 3rd-party software on your system using a dll named adhook64.dll to meddle with firefox. there are few search results indicating as to what software in particular it might belong to, one result points towards something called "adbyby". you should look into that and possibly remove this software.