Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Arkivuar

Firefox crashes

FredMcD replied
sshaktikumar999

bp-d73654c1-55a5-4385-9add-41dfb0181120

Submitted multiple crash reports, latest one being above. Firefox crashes for no specific website/action, it just keep crashing frequently.

Please help

bp-d73654c1-55a5-4385-9add-41dfb0181120 Submitted multiple crash reports, latest one being above. Firefox crashes for no specific website/action, it just keep crashing frequently. Please help

Krejt Përgjigjet (5)

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 31.0.0.148

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS Windows 10 OS Version 10.0.16299

bp-d73654c1-55a5-4385-9add-41dfb0181120 Signature: GetMBNoDefault

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

PGHook.dll = Avecto Privilege Guard by Avecto

dgapi64.dll = Digital Guardian = Verdasys, Inc

COM_Sensor64.dll = ThinkVantage Active Protection System = Lenovo

ame_outlooksensor64.dll = Digital Guardian

ame_smtpsensor64.dll = Digital Guardian

OS_Plugin64.dll = Digital Guardian

AE_MailSensor_Plugin64.dll = Digital Guardian

This is for Sumo's Related Bugs 1318858 REOPENED --- e10s crash in dgapi.dll

Ndryshuar nga FredMcD

Totally remove Digital Guardian from your system. Is the problem gone?

If so, get the current full installer and re-install it.

Digital Guardian is a mandatory software for my corporation, need an alternative solution

Contact Digital Guardian and your IT.