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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Transferred profile contains some folders but no saved mail

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga UP_Dan

UP_Dan
UP_Dan
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My laptop video hardware failed, and it won't work with an external monitor either. I removed my drives and transferred all my files to folders on a new PC. Using the instructions on this site, I copied my profile (from the Roaming folder) to the new Tbird install, overlaying the existing files (with TBird closed). I made sure I'm pointing to the correct profile, and now I can see some (most?) of my folder names in the Local Mail, but every folder is empty. I know I have the right Profile, it shows as 3.5 Gb of data, none of the other Profiles were over a few Mb. Since my laptop is dead, I can't use MozBackup like I did years ago. I need to access some of my older emails - how can I get them back?

My laptop video hardware failed, and it won't work with an external monitor either. I removed my drives and transferred all my files to folders on a new PC. Using the instructions on this site, I copied my profile (from the Roaming folder) to the new Tbird install, overlaying the existing files (with TBird closed). I made sure I'm pointing to the correct profile, and now I can see some (most?) of my folder names in the Local Mail, but every folder is empty. I know I have the right Profile, it shows as 3.5 Gb of data, none of the other Profiles were over a few Mb. Since my laptop is dead, I can't use MozBackup like I did years ago. I need to access some of my older emails - how can I get them back?

Krejt Përgjigjet (2)

John_77
John_77
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See How do I restore some lost Folders and sub-folders at https://support.mozilla.org/en-US/questions/1227404

UP_Dan
UP_Dan I zoti i pyetjes
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Thanks for the reply, I copied it for future reference. I finally found my own workaround: Windows 10 is much more tolerant of dropping a drive into an alternate computer. With older versions, that was a big no-no, but I installed my Boot drive into an older laptop (originally came with Vista) and Windows 10 thought about it for 5 minutes and then booted up. I was then able to use MozBackup to make a proper backup of both Thunderbird and Firefox. I was then able to restore both on the new laptop, and even the calendar works! I'm going to use MozBackup more often, this has been a painful week. I'm secretary for several non-profits, and it's been terrible not being able to access my older messages. Thanks again for the suggestion, even though I didn't need to use it - this time!