Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

There is one company's email that never arrives in my box. They told me to bring their email adress in the safe emailadress in my account. But I don't know how

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga Toad-Hall

Rotterdam
Rotterdam
more options

How can I bring an e-mail adress in my safe e-mail adresses?

How can I bring an e-mail adress in my safe e-mail adresses?

Krejt Përgjigjet (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If the email is never downloaded into Thunderbird, you need to find out if that email is arriving on the server.

If you use a POP mail account then it can only access the server Inbox and download from server Inbox. If the server has filtered the email into the server Spam folder, then Thunderbird cannot access nor download it. So first you need to find out if that email has arrived on server and whether it is in the Spam folder.

Open a browser like Mozilla Firefox and logon to the webmail account of your ISP via their website. Is the email in the server Spam folder ? If yes, then select the email, and see if there is a 'Not Spam' button and move the email into the server 'Inbox' .

Then in Thunderbird click on 'Get Messages' button to access server Inbox and download the email.