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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër
Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.
Arkivuar

How do I restore my old system and get back some clarity?

Firefox Diagnostikim
jscher2000 -... replied 8 vjetë më parë
Sal
Sal

Since going to "new" FF my PC has slowed such that my keyboard and my mouse pause after just a few keystrokes/movements. This began with the download and continues. NONE of your so-called "help" pages has info that is on-topic or clearly stated for those of us who are not computer dicks. I cannot find one page of helpful info that does not first send me in circles only to end in some kind of coke-fed phrasing. I just want to restore my computer (with the old FF that worked) and get some work done. PLEASE! And, I must add, STOP TRACKING MY pages!!!!!

Since going to "new" FF my PC has slowed such that my keyboard and my mouse pause after just a few keystrokes/movements. This began with the download and continues. NONE of your so-called "help" pages has info that is on-topic or clearly stated for those of us who are not computer dicks. I cannot find one page of helpful info that does not first send me in circles only to end in some kind of coke-fed phrasing. I just want to restore my computer (with the old FF that worked) and get some work done. PLEASE! And, I must add, STOP TRACKING MY pages!!!!!

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • 25 Kontribuesit Kryesues

Do you know if you have the latest bug fix version of Firefox -- 57.0.2 -- that was released on December 7th?

This may be indicated in the Windows Control Panel, Uninstall a program, or if you can run Firefox for a couple of minutes, you can check the "About Firefox" dialog on the Help menu.

If not, please install that version. You can download it here:

https://www.mozilla.org/firefox/all/