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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

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  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Happy112

quentinsmallpage
quentinsmallpage
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Having downloaded Quantum I find the Gearwheel icon is missing. Instead it says Get tracker package, whatever that means. How do I get The Gearwheel please?

Having downloaded Quantum I find the Gearwheel icon is missing. Instead it says Get tracker package, whatever that means. How do I get The Gearwheel please?

Zgjidhje e zgjedhur

Hi  !

Good for you to be on the alert, for that Package Tracking is a browser hijacker, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and (besides CouponXplorer) look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in your system's Control Panel.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://www.fixyourbrowser.com/removal-instructions/remove-package-tracking-toolbar-uninstall-instruction/

Especially for Mac : https://www.malwarebytes.com/mac/

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Krejt Përgjigjet (1)

Happy112
Happy112
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Zgjidhja e Zgjedhur

Hi  !

Good for you to be on the alert, for that Package Tracking is a browser hijacker, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and (besides CouponXplorer) look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in your system's Control Panel.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : https://www.fixyourbrowser.com/removal-instructions/remove-package-tracking-toolbar-uninstall-instruction/

Especially for Mac : https://www.malwarebytes.com/mac/