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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My thunderbird crashed and lost all my accounts. I added them again but all my folders are gone. How can I get them back

  • 5 përgjigje
  • 3 e kanë hasur këtë problem
  • 25 parje
  • Përgjigjja më e re nga jhburgess

jacrozie
jacrozie

When I brought up thunderbird all my accounts were gone. I added them again but all my special folders are gone

When I brought up thunderbird all my accounts were gone. I added them again but all my special folders are gone

Krejt Përgjigjet (5)

Zenos
Zenos

"Crashed"? Do you have a crash report ID?

Or are you using CCleaner?

jacrozie
jacrozie I zoti i pyetjes

I run CC cleaner

jacrozie
jacrozie I zoti i pyetjes

I have for years and no problems

jhburgess
jhburgess

jacrozie said

I run CC cleaner

For some reason, the latest versions of CCleaner deletes part of the "prefs.js" file in the Thunderbird profile with the mail accounts information. In CCleaner Options|Exclude add the profile folder or the prefs.js file to the excluded list to keep CCleaner from damaging the file in the future. If you have a backup of your prefs.js file, you can copy the good version to your Thunderbird profiles folder and replace the corrupted file.

jhburgess
jhburgess

If you do not have a good copy of the prefs.js file, you can find instructions on repairing or creating a new file here: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared