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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Chatstep used to work with upload/download images, now I get error code 713 and cannot do either. How do I fix?

  • 4 përgjigje
  • 17 e kanë hasur këtë problem
  • 53 parje
  • Përgjigjja më e re nga Exp4444

Exp4444
Exp4444
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I used to be able to use chatstep with no problem. I am using Windows 10. Maybe 3 weeks ago or so suddenly, when I dropped an image into the chat, I got error code 713 image cannot be downloaded. I also cannot receive images from others. I used Windows Edge and I was able to download an image without an error. Therefore, it must be firefox. I also turned off my antivirus and firewall and nothing changed. I tried changing most settings on the page information and that also did not help.

Any ideas?

I used to be able to use chatstep with no problem. I am using Windows 10. Maybe 3 weeks ago or so suddenly, when I dropped an image into the chat, I got error code 713 image cannot be downloaded. I also cannot receive images from others. I used Windows Edge and I was able to download an image without an error. Therefore, it must be firefox. I also turned off my antivirus and firewall and nothing changed. I tried changing most settings on the page information and that also did not help. Any ideas?

Zgjidhje e zgjedhur

Does it work?

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

Oxylatium
Oxylatium
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Does it work when you test with a new profile? https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Exp4444
Exp4444 I zoti i pyetjes
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I will check that suggestion and get back to you. Thank you!

Oxylatium
Oxylatium
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Zgjidhja e Zgjedhur

Does it work?

Exp4444
Exp4444 I zoti i pyetjes
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unless I did it wrong, no. Just for fun I did the reset of firefox, that did not work. Then I made a new profile. That did not work either. I am unfortunately very busy so sorry for the slow reply.

I am curious as to why that would work? What does a new profile change that might be causing the error? If you know and are willing to share that, I would appreciate it. However, given my lack of time I am just going to use edge for situations like these. Or chrome. Thanks very much for your help :)