Can't change preferences
I'm using Firefox 45 in Linux mint. When I click on Preferences (Menu>Preferences) it opens at the General Tab page but won't let me do anything. Whatever I click doesn't respond. I'm unable to select anything in the General tab or open another tab eg Security from the menu. Any ideas? Thanks.
Zgjidhje e zgjedhur
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
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Zgjidhja e Zgjedhur
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
- Do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
It turns out the Aeon Clouds theme was causing the problem although I have used this for a number of years and not noticed a problem before. Many thanks for you help.