Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I am admin under my name on my comp. When I try to download firefox, it says I don't have permission.

rhondalynnmurray
rhondalynnmurray
more options

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser?

Thank you, Rhonda

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser? Thank you, Rhonda

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Which browser are you using to download Firefox?

Does the error occur when you go to save the download, or after it's saved and you start running the installer?

You might try the "full" installer from the following page instead of the quick-downloading "stub" installer (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

Does that one work any better?

If not, could you note the exact language of the error message so we can search past threads for it? Thanks.