Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I'm trying to update to the new sync, but cannot find "unlink device" in Options/Sync.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga the-edmeister

Kashinka
Kashinka
more options

I am trying to sync two PCs. I have successfully used FF Sync on two previous computers. I am now using 2 other computers, with FF 36.0.4 on both. I believe I have not used Sync on one of these computers before, but I think I've used it on the other one. (I'm talking about the "new" Sync.) However, it's possible that I haven't used Sync on either of these computers in the past--that is, I have an existing Sync account but it is not associated with either of the computers I'm trying to sync.

I've tried to follow the instructions, but they don't help me at all. When I click on the menu button, I do not see "Sign into Sync" as the Mozilla help page illustrates; instead, I see my email address. When I click on Options > Sync, I do not see "unlink this device" anywhere (see screenshot). This is true of both computers.

I don't know what to do.

I am trying to sync two PCs. I have successfully used FF Sync on two previous computers. I am now using 2 other computers, with FF 36.0.4 on both. I believe I have not used Sync on one of these computers before, but I think I've used it on the other one. (I'm talking about the "new" Sync.) However, it's possible that I haven't used Sync on either of these computers in the past--that is, I have an existing Sync account but it is not associated with either of the computers I'm trying to sync. I've tried to follow the instructions, but they don't help me at all. When I click on the menu button, I do not see "Sign into Sync" as the Mozilla help page illustrates; instead, I see my email address. When I click on Options > Sync, I do not see "unlink this device" anywhere (see screenshot). This is true of both computers. I don't know what to do.
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (2)

philipp
philipp
  • Moderator
more options

hi, your screenshot shows that your firefox is already linked to a new sync account - no action is needed in this regard...

the-edmeister
the-edmeister
  • Moderator
more options

"Disconnect" with 'new' Sync is the equivalent of "Unlink Device" with the previous Sync version.