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firefox will not sync on new laptop though it does sign in to sync

  • 3 përgjigje
  • 7 e kanë hasur këtë problem
  • 12 parje
  • Përgjigjja më e re nga hmcghee44

hmcghee44
hmcghee44
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I bought a new laptop and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that it would syn momentarily. It does not sync anything even though it shows as signed in. I have rebooted the browser and pc and tried every thing I can imagine. I even signed the old laptop out of firefox syn just in case that was the issue. Please help.

I bought a new laptop and downloaded firefox. I then signed in to sync. All seemed ok and the message popped up that it would syn momentarily. It does not sync anything even though it shows as signed in. I have rebooted the browser and pc and tried every thing I can imagine. I even signed the old laptop out of firefox syn just in case that was the issue. Please help.

Zgjidhje e zgjedhur

It was hung up on an update on the desktop pc my husband uses. I didn't know that one was signed in to sync. Thanks for your help! Sorry for the n00b question :)

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

the-edmeister
the-edmeister
  • Moderator
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Which version of Firefox do you have on the old laptop?

If you type about:sync-progress in the Location Bar and hit Enter, what does it say?

hmcghee44
hmcghee44 I zoti i pyetjes
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It says: Setup Complete

Your data is now being encrypted and uploaded in the background. You can close this tab and continue using Firefox.

The old laptop has version 33.1.1 - it is up to date.

Ndryshuar nga hmcghee44

hmcghee44
hmcghee44 I zoti i pyetjes
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Zgjidhja e Zgjedhur

It was hung up on an update on the desktop pc my husband uses. I didn't know that one was signed in to sync. Thanks for your help! Sorry for the n00b question :)