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"Symantec Class 3 EV SSL CA - G2" intermediate Certificate Authority is not trusted by Firefox ?

Firefox Privatësi dhe siguri
philipp replied
JKlecherov
JKlecherov

Hello

We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

Hello We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

Ndryshuar nga JKlecherov

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator

hello JKlecherov, firefox shouldn't give any error, when the intermediary certificate is properly linked to the root ca. please refer to symantec's documentation how to install it on your server or you can also use their tool at https://ssltools.websecurity.symantec.com/checker/views/certCheck.jsp